Contact us
Our team is here to help. Ask questions, report issues or share your feedback.
Hours
Mon – Fri
9am – 6pm
Response time
Within 48h
Business days
support@
worldmeeting.chat
Send us a message
Protected data
Your information is used solely to reply to you. It is never shared with third parties.
Question about your subscription?
Manage or cancel your subscription directly from your account.
My subscription →Frequently asked questions
Your answer might already be here.
We reply to all messages within 24–48 hours (Monday to Friday). For urgent requests, please specify it in your message.
During a video session, click the 'Report' button at the bottom right. You can also contact us via this form with a screenshot if necessary.
A ban can be lifted via a one-time payment from the ban status page, or by subscribing to Premium. To contest an unjust ban, contact us via this form.
From your Account → Subscription section, click 'Cancel subscription'. Premium access remains active until the end of the paid period.
Check that your browser has access to the camera and mic (padlock icon in the address bar). Also try another browser (Chrome recommended) or reload the page.
Yes, if you are not satisfied within 7 days of your subscription, contact us and we will proceed with a full refund.
By contacting us, you agree that your data is processed in accordance with our privacy policy.